Process is a Four Letter Word

Process is often considered a four letter word. As a result of this attitude many business processes stink. Few business processes are defined to make it easy for people to understand and know what is expected of them. The people who know how a business process works have learned on the job over a long period of time and don’t always have the proper tools or skills to transfer their knowledge to others. So, most business processes work as long as the person who knows the process is doing their job. Life happens to people who know, things change, and other people begin to smell something that stinks.

Let the scrambling to clean it up begin!

Are you ready to make process smell like money?

A best practice is a better smelling name for process, but best practices don’t just happen. A best practice is the result of an easily understood repeatable process that has been clearly defined with the right knowledge transferred to the right people taking the right actions with the right resources at the right time.